We consistently release updates to the IFCFU player and apps to improve performance, necessitating that members re-login.

If you’re experiencing issues, please make sure you:

• Update to the latest app/browser version on all your devices, and clear your cache and cookies for IFCFU on your browser.
  • (Note: Deleting and reinstalling the app may not update the app. Please update the app from your AppStore.)
• Use your email address rather than your user name to log in. 
• If needed, you can reset your password from the updated app or website.

Going forward, you will need to use your e-mail address to log in. You can no longer log in using your user name.

If you still need assistance, please reach out to us at support@ifcfilms.com with your account and device details.  We apologize for any inconvenience and thank you for your patience!